Teach Yourself Deep Learning with TensorFlow and Udacity Are you an engineer? data-scientist or machine learning enthusiast? If you answered YES, you may want to tune into Google’s new course on deep learning. Available through Udacity—home to a host of open online courses—the class is expected to run about three months, assuming participants put in about six […]
Only 4% complain? Not in a digital world. Some 20 years ago we were told that only 4% of customers ever complained. The rest simply went elsewhere for business. That statistic is well and truly out of date. Today, customers may not be telling the contact centre about their complaint, but they are definitely telling someone…. Customers […]
Source: www.ted.com Daniel Levitin: How to stay calm when you know you’ll be stressed Stress affects us all, and no more so than in the workplace. The chemicals, adrenaline and hormones which build up in our systems in response to the pressures of everyday life have no way to dissipate in our modern lives, and the […]
Here is a talk we love on the Rise of Augmented Intelligence. Dr. Sean Gourley is the founder and CTO of Quid. He is a Physicist by training and has studied the mathematical patterns of war and terrorism. This research has taken him all over the world from the Pentagon, to the United Nations and […]
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