I can’t get no Customer Satisfaction

Posted 1 CommentPosted in Business Optimisation, Customer Experience

Image credit: Lindsey Best I can’t get no customer satisfaction! Today’s Challenge: Disrupt or be disrupted Every interaction with a customer has the potential to make or break the relationship, and a broken relationship is more likely to be shared. Disruption from new start-ups threaten traditional revenue streams, as they are often more agile and more in-touch […]