Speech Analytics || Case Study

Posted Leave a commentPosted in Analytics, Business Optimisation, Case Study, Customer Insight, Speech Analytics

Using Speech Analytics to Drive Sales Revenue, Better Target Marketing and Increase Employee Engagement   Many early adopters of Speech Analytics in Australia have been, in the main, disappointed with what the technology has delivered versus what was promised. Recently, three major Australian companies have written off their speech analytics acquisitions. In each case, executive […]

A New Tool For Data Visualisation

Posted Leave a commentPosted in Customer Insight

Image credit: Alex Koloskov Data visualisation just got easier with Google’s new tool! The tool was unveiled at the Google Next event for developers, which was held in Paris (13 October 2015), Google launched the beta for Cloud Datalab, a new interactive developer tool for exploring, analysing and visualising data with just a few clicks. The Beta is free, but the […]