RETAIL SERIES

Retail Series

This series has been designed to develop retail staff skills to produce an immediate improvement in customer satisfaction.

Delivering service to the visually impaired | Retail Staff | 4 Hours

This session has been designed to assist retail staff dealing with visually impaired customers.

Retail Staff Communication skills | Retail Staff | 4 Hours

This session has been designed for staff servicing customers in a retail/shopfront environment. It covers communication skills, body language and managing the phone and counter customers professionally.

Retail Staff Managing challenging situations | Retail Staff | 4 Hours

This session has been designed for staff servicing customers with issues in a face to face environment.

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TALK!

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Our email is contact@knowledgespace.com.au or phone 1300 854 722

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