It seems the one driving force behind outsourcing has always been a cost saving measure. In the past, this is particularly the case when talking about big companies who outsource for cheap labour. Big companies who are based in the United States, Australia and the UK have call centers in the Philippines, South Africa and India
Today, outsourcing critics suggest that organisations are reducing costs through the replacement of expensive full time employees with less expensive contractors. This is not a viable long-term strategy.
In our view, cost reduction doesn’t always need to be the driving force behind outsourcing.
Yes, outsourcing in most cases reduces costs, but it should add flexibility, agility and access to specialised skills as well. Temporarily adding specialised skills to the bench allows innovation, and enables your core teams to focus on core business issues.
Today, business consultancy firms are expected to be strategic partners, invested in the success of their client, not just the project.
For as many reasons as there are to employ an outsourcing strategy, there are just as many reasons not to. As is very apparent in a recent survey run by InformationWeek.
Our response to outsourcing is the same as if-by-whiskey:
My friends, I had not intended to discuss this controversial subject at this particular time. However, I want you to know that I do not shun controversy. On the contrary, I will take a stand on any issue at any time, regardless of how fraught with controversy it might be. You have asked me how I feel about outsourcing. All right, here is how I feel about outsourcing:
If when you say outsourcing you mean the costly contractors, the unreliable scourge, that defiles relationships, dethrones innovation, , creates misery and setbacks, yea, literally takes the bacon from the mouths of our hard working teams; then certainly I am against it.
But, if when you say outsourcing you mean the oil of the workforce, the path to smooth project delivery, if you mean that untapped fountain, the adopting of which pours into our treasuries untold millions of dollars, which are used to provide education and promotion for our diligent, enthused, engaged and innovative teams; to build pathways and sustainable solutions for the future, then certainly I am for it.
This is my stand. I will not retreat from it. I will not compromise.