White Paper || Analytics as a Service

Posted Leave a commentPosted in Analytics, Case Study, Speech Analytics

Image Credit: Amethyst   How small call centres can achieve big results with analytics-as-a-service This white paper examines how speech analytics can be deployed as a service in call centres with as few as 20 seats, to achieve breakthrough results. With the only requirement being a call recording capability, which most contact centres already have, analytics as a […]