Business & Leadership
Certificate III in Retail
SIR30216
Placeholder text intro into certificate
- Study around your life
- Support when you need it
- Clear, practical learning
- Nationally recognised qualification
What you'll get from this course
This course is designed for real people with real lives. You’ll gain practical business skills while studying online at a pace that works around your family, work, and other commitments.
- Study 100% online, at your pace - Study when it suits you - early mornings, evenings, or weekends.
- Designed for busy adults - Flexible structure built for people balancing work and family.
- Real support from real people - Guidance and help available when you need it.
- Nationally recognised qualification - A qualification employers understand and value.
Delivery
100% online, self-paced.
Study fully online and complete your learning when it suits you – whether that’s during school hours, evenings, or weekends.
Study Commitment
Flexible – designed to fit around real life.
Most students spend around 8-10 hours per week, but you can move faster or slower depending on what’s happening in your life.
Support
You’re not doing this alone
You’ll have access to real people who can:
Answer questions
Explain assessments
Help you stay on track if life gets busy
Support is available throughout your course.
Assessment style
Practical tasks – no exams
Assessment is based on practical activities related to real workplace tasks.
There are no exams.
This helps reduce stress and makes learning more relevant.
Who this course is suited to
Ideal if you are:
Returning to study after a break
Balancing family, work, or other commitments
Looking for practical business skills
Wanting a nationally recognised qualification without the pressure of exams
Outcome
Nationally recognised qualification
On successful completion, you’ll receive the Certificate III in Business, a qualification recognised by employers across Australia.
If you’re unsure whether this course is right for you, our team can talk through your situation and help you decide.
Course Structure
This course is designed to build practical business skills that are useful across a wide range of office and administrative roles. You’ll learn how to communicate effectively, stay organised, and support everyday business operations in a professional workplace.
The qualification is made up of a structured set of units that are completed step-by-step. Each unit focuses on real workplace tasks, helping you build confidence as you progress through the course.
Core Units:
- SIRXIND001 Work effectively in a service environment
- SIRXCEG001 Engage the customer
- SIRXCEG002 Assist with customer difficulties
- SIRXCEG003 Build customer relationships and loyalty
- SIRXCOM002 Work effectively in a team
- SIRXSLS001 Sell to the retail customer
- SIRXRSK001 Identify and respond to security risks
- SIRXWHS002 Contribute to workplace health and safety
- BSBOPS304 Deliver and monitor a service to customers
- BSBPEF301 Organise personal work priorities
- SIRXIND002 Organise and maintain the store environment
- SIRXIND003 Organise personal work requirements
- SIRRINV001 Receive and handle retail stock
How This Course Works
- Enquire and talk with our team - ask questions and make sure the course is right for you
- Get enrolled with support - we'll guide you through enrolment and get you set up
- Study online at your pace - work through the course when it suits your life
- Complete your course with support - finish assessments and receive your qualification
Payment Options
We believe pricing should be clear and fair. That’s why we offer one straightforward course fee, with flexible payment options to help you get started without pressure.
Pay upfront
$2,250 total (save $200)
Flexible payment plan
$49 per week over weeks
Payment options can be discussed during your enquiry, there is no obligation to proceed.
Ready to find out if this course is right for you?
If you’re considering study but want to understand your options, our team is here to help. We can talk through the course, payment options, and what studying online with KnowledgeSpace looks like — with no pressure to proceed.